Contact & Support

For Flash River Ranch, Verbatim Voices, and Eloracast questions.

Email support

We aim to reply within [RESPONSE TIME — e.g. 2 business days]. Please include your account email and which product you use.

contact@flashriverranch.com

Email us

Email us opens your email app. The address above is plain text, so you can also copy it and paste it into Gmail, Yahoo, or another mail site.

Product-specific help

  • Verbatim Voices: billing, transcripts, audio quality — email us or use in-app help at verbatimvoices.com.
  • Eloracast: waitlist, creator questions, copyright reports — see the Eloracast Support page.

App Store / Google Play requirements

When a mobile app ships, reviewers can use these public URLs:

Request account or data deletion

How to request deletion

  1. Email contact@flashriverranch.com (copy from above if helpful) with subject line “Data deletion request”.
  2. Include the email address on your account and which product (Verbatim Voices, Eloracast, or both).
  3. We will verify the request and delete or anonymize personal data we control, except where we must keep records for law, security, or billing disputes.
  4. You will receive confirmation when the request is complete, typically within 30 days.

For Eloracast specifically, you can also use the Eloracast data deletion page.

Mail

Flash River Ranch
[MAILING ADDRESS]

Do not send confidential legal documents to the general inbox without prior arrangement.